Shipping policy
Shipping Policy
Last Updated: May 2026
At Sparkles By Adhithi, we are committed to delivering your favorite beauty, skincare, and wellness products safely and efficiently. Please review our Shipping Policy to understand our shipping process and delivery timelines.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During sale periods, festive seasons, or high-demand periods, processing times may be slightly extended.
2. Shipping Coverage
We currently ship across most locations within India.
If delivery is unavailable in your area, our customer support team will contact you regarding your order.
3. Delivery Timeline
Estimated delivery times:
| Location | Estimated Delivery Time |
|---|---|
| Tamil Nadu | 2–5 Business Days |
| South India | 3–6 Business Days |
| Rest of India | 4–8 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery times are estimates and may vary depending on courier availability and local conditions.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered on selected orders or during special campaigns.
- Any applicable shipping fees are non-refundable once the order has been shipped.
5. Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation via Email or SMS
- Tracking details (if available)
- Courier partner information
Customers can track their shipment using the tracking information provided.
6. Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Courier service delays
- Incorrect shipping information provided by the customer
Sparkles By Adhithi is not responsible for delays caused by circumstances beyond our control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided:
- Delivery delays may occur.
- Additional shipping charges may apply.
- We may not be able to recover or replace orders delivered to an incorrect address.
8. Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery.
- Provide clear photographs of the package and products.
- Include your order number and contact details.
Our support team will review the issue and assist accordingly.
9. Failed Delivery Attempts
If a delivery attempt fails due to:
- Incorrect address
- Customer unavailability
- Refusal to accept delivery
the courier may return the package to us.
Additional shipping charges may apply for reshipment.
10. International Shipping
Currently, Sparkles By Adhithi primarily serves customers within India. International shipping availability may vary and will be communicated at checkout if applicable.
11. Contact Us
For shipping-related questions, please contact:
Sparkles By Adhithi
270, Ammachi Gounder Street,
Ramakrishna Road,
Salem, Tamil Nadu – 636007, India
📞 Phone: +91 90877 22722
📧 Email: sparklesbyadhithi@gmail.com